Refund policy

Due to the perishable nature of our products, all whole bean and ground coffee sales are final. We cannot accept returns on roasted coffee food items. If for whatever reason your order should arrive damaged, defective, or if you receive the incorrect items, please contact us immediately at smallfacet@thehomesteadcafe.co.uk with photo evidence. We will gladly arrange a replacement or refund for any shipping errors or damaged parcels reported within 14 days of delivery."

For any non-perishable equipment or brewing accessories, items must be returned unused, unopened, and in their original packaging within 14 days of delivery.